WE ARE A BENEFIT - SERVICE PLAN:

GenericMedicine.com is a free pharmacy benefit program, not a pharmacy, or medical facility. We created GenericMedicine.com to be an organization that provides a pharmacy benefit Plan only. Therefore, we do not receive your drugs and then forward them to you. We are not the pharmaceutical distributors. Your medicines are shipped directly to you from the sources we have researched and approved that provide the lowest-cost, highest quality medicines in the world. These medicines are sourced at, or as near to, cost as we can possibly source. And GenericMedicine.com offers it services anywhere worldwide where people have needs for the Prescription Benefit Plan, but GenericMedicine.com does not have an office or building or legal presence in all countries. Again, we are a pharmacy benefit program only.

WHAT WE DO:

We help our members to locate health products that you want for the best price and service combination. These prices and suppliers can change from time to time. We will place the order for you with the best possible supplier. We handle all the paperwork for you. You will receive your product(s) shipped direct to you from the suppliers. What we basically do is make this entire process EASY for you with the best possible pricing, and we help you if there are any problems (rarely). We are a service to help you shop, and to Guarantee your shopping experience. We find the best prices for you! And the vast majority of all prices are passed onto the pharmacies (sources) with only a small percentage of any costs being put aside to provide staffing to administer this Prescription Benefit Plan for you. We hope many people will benefit from this program!

NOT OFFERING ANY ADVICE:

All of the information contained on this internet site is NOT intended to provide specific advice to anyone, and this information should not be relied upon as specific advice. No one should act or rely on this internet site without seeking the advice of a health professional. No one should use any information on this internet site for diagnosing, curing or preventing a health situation, treatment, or prescribing of any medication. Everyone should carefully read all information provided with the product by the manufacturer, including labels and any information packet inside the packaging before using any of the product. Everyone should always consult with their own professional health person for advice. No one at GenericMedicine.com is qualified to give any professional advice, and customer agrees not to construe anything said by anyone at GenericMedicine.com whether written or oral as advice. This is good sound advice for anyone - do not rely on any doctor or pharmacist advice that is not in person. Do not rely on advice from anyone except that which you can get in person from qualified professionals.

General Warranties:

THIS INTERNET SITE IS PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS AND WE SPECIFICALLY DISCLAIM WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY US NOR OUR AFFILIATES, NOR ANY OF OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PROVIDERS, MERCHANTS, SPONSORS, LICENSORS, OR THE LIKE, SHALL CREATE A WARRANTY.

All information contained on this internet site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form. It is not meant to be a substitute for the advice provided by your own physician or other medical professionals or any information contained on or in any product packaging or labels.YOU SHOULD NOT USE THE INFORMATION CONTAINED ON THIS INTERNET SITE FOR DIAGNOSING A HEALTH PROBLEM OR PRESCRIBING A MEDICATION. YOU SHOULD CAREFULLY READ ALL INFORMATION PROVIDED BY THE MANUFACTURERS OF THE PRODUCTS ON OR IN THE PRODUCT PACKAGING AND LABELS BEFORE USING ANY PRODUCT PURCHASED ON THE SITE. YOU SHOULD ALWAYS CONSULT YOUR OWN PHYSICIAN AND MEDICAL ADVISORS. INFORMATION AND STATEMENTS REGARDING DIETARY SUPPLEMENTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.

DELIVERY POLICY:

30 Day Shipping: Concerning any Mail Order, online tracking is available to us for your shipment. Yes, we, and the supplier-distributors receive a signed receipt from the shipper that the parcel was delivered to the stated address (you). The signed receipt is proof of the delivery of your order. Normally, the product shipment takes less than 21 days to arrive, but please allow 30 days. HOLIDAYS have proven to be abnormally slow for some orders... when December arrives you must plan accordingly and some of the times the delivery has been longer than 30 days. Other times of the year it can come in 10 days — we are not in control of the global postal shipping system :-)

SHIPPING DELAY:

Should any shipment be delayed, and upon notification by the customer, we will get the distributor to replace the delayed shipment, and re-ship to the customer at no additional cost to the customer. GenericMedicine.com is not liable for any damages whatsoever to the customer due to delay in shipping, or complete failure of the shipment to arrive within 30 days.

SPECIAL CONCERNS:

If you have any questions or concerns about your purchase or credit card transaction, please contact us immediately. We are here to help you, and we will make all contacts with the suppliers to remedy any problems. All transactions are processed in US dollars.

REFUND POLICY:

Remember, this is YOUR Pharmaceutical Benefit Program. GenericMedicine.com exists only for you. If your order has already been fulfilled and shipped from the pharmacy, we cannot cancel the order. Unfortunately, we also cannot re-stock any meds if they are returned to us, because of safety concerns. Do not ship the meds back to us. Let's talk, and let's see what the problems are and if we can resolve the situation so that you are Blessed by our service to you. But DO NOT ORDER if you do not want the medicine — there are NO RETURNS. You cannot change your mind — you need to pay for what you order, period. If there is something GenericMedicine.com did that needs correction, we will re-ship and make it right, period. Let's communicate first to see if we can find a good solution.

CANCELLATION POLICY:

Yes and and no. If your order has already been fulfilled and shipped from the pharmacy, we cannot cancel the order. Unfortunately, we also cannot re-stock any meds if they are returned to us, because of safety concerns. Do not ship the meds back to us. Let's talk, and let's see what the problems are and if we can resolve the situation so that you are Blessed by our service to you. In the case where your order has not been dispatched, most times the pharmacy will charge a $10.00 USD cancellation fee. Obviously, if the reason for cancellation is due to anything on the side of GenericMedicine.com and their sources, there will be no cancellation fee whatsoever. But let's communicate first to see if we can find a good solution.

CHARGE BACKS AND DISPUTES:

Obviously we want to resolve any problems because we are a member organization. If GenericMedicine.com is at fault, we WILL find a solution and correct it. If we are not at fault, please talk to us anyway and be honest with us because we are here to help you and we will do everything we can to find a solution for you.

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